Traditional organizations relied on structure. Modern organizations rely on processes. Do you also feel that in the meantime somethings missing?
For decades, management theory talked about networked, self-learning or emergent organizations.
"The old strategies for efficiency improvements don't apply to employees whose jobs mostly involve tacit interactions; instead, a company must boost these workers' productivity by making them more effective at what they do. As a result, the company will build talent-based competitive advantages that are difficult for rivals to duplicate."
Read more: "The next revolution in interactions", McKinsey Quarterly
Question is: Why then do nearly all tools we use daily work in terms of hierarchies or process workflows, despite new working habits?" By 2015, workers will spend more than 80 percent of their time working collaboratively, and not necessarily face-to-face. More than 60 percent of jobs will be unique to a company — that is, fluid, nonrepeatable and without comparison."
This leads to a bulk of problems: E-Mail, folder-structures and DMS/CMS/KMS start to fail, technically and socially. They are overcrowded, incomprehensible or deserted. And this isn't only a conceptual issue: Already 40% of your activities are labelled 'non-productive', because they can't be associated with any process or structure. Every month, billions are wasted on handling things people don't have a suitable tool or blueprint for. Often it's 'just' lost resources, but it also directly prevents what enterprises strive for: Innovation.